We've received particular questions since Twistshake introduced its Avena nursing chair not long after Mamine launched ours, as some customers have noticed that the two chairs look similar at first glance.
To be clear, the Twistshake Avena is not the Mamine Adjustable Nursing Chair, and it is not manufactured by our manufacturer.
We have, however, found a chair for sale through Alibaba that appears visually identical to the Twistshake Avena model.
The Alibaba chair is offered by a furniture manufacturer to other businesses as a ready-made product that can be customised and sold under their own brand. This is commonly known as white labelling.
What is a white label product?
Put simply, a white label product is a product that already exists at a manufacturer and can be bought by a company, branded with its own name and then sold to its customers.
For example, rather than spending time developing a completely new chair, a company could find an existing chair from a furniture manufacturer, choose its fabric and colour, add its branding and sell it as part of its own collection.
There is nothing inherently wrong with this. Lots of businesses use white label products. It's simply very different from developing your own design from the ground up.
And this is where we think transparency matters.
A chair that appears visually identical to the Twistshake Avena can currently be found through Alibaba as a product available for other businesses to buy and customise.
The timing has understandably raised questions too. Twistshake introduced its chair relatively shortly after we introduced ours. Developing an original piece of furniture from the ground up normally involves design work, prototypes, sampling, testing, revisions and preparation for production - a process we know well because we went through it ourselves.
However, we don't know when Twistshake began developing its chair or what their internal development process looked like, so we won't claim to know something we cannot verify.
And while we can show that a visually matching chair is offered through Alibaba, that alone does not prove that Twistshake buys its chair from that particular supplier or that its chair is a white label product. Twistshake would need to answer those questions themselves.
What we can tell you with certainty is how the Mamine chair came to be.
Our chair was developed by us, according to our own design and specifications. It is not a ready-made chair we found in a manufacturer's catalogue and put the Mamine name on. Our design is registered and protected within the European Union.
And while similar chairs may continue to appear, we'll always be transparent about where ours came from. And that is the story we can confidently stand behind.