Refund policy

Returns

At Mamine Living, we believe in thoughtful design and considered purchases. If something isn’t quite right, we offer a simple and transparent return process.

You have the right to return your order within 14 days of receiving it, in accordance with EU consumer protection laws.

To be eligible for a return:

• The item must be unused
• The item must be in original condition
• The item must include all tags
• The item must be returned in its original packaging (including pallet and protective wrapping)

You may carefully inspect the product, but it must remain in as-new condition.

For our furniture, we offer an extended return period of up to 60 days. This applies only if the product is in unused, resalable condition and remains in its original, unopened packaging. 

 

How to Start a Return

To initiate a return, please email us at:
contact@mamineliving.com

You will then be able to book a pickup of the item.

Return Shipping Fee

A return shipping fee of 499 SEK will be deducted from your refund.

The customer is responsible for ensuring that the item is securely packaged, so it is not damaged during transit. 

 

Condition & Deductions

We reserve the right to make a deduction from your refund if the product has been handled more than necessary to determine its characteristics or function.

This may apply if:

• The product is not in new condition
• Tags are missing
• The original packaging is damaged or missing

 

Refunds

Once we have received and approved your return, your refund will be issued using the original payment method.